Treatment Plan Coordinator

Job Locations US-OH-Toledo
Posted Date 2 days ago(12/2/2024 11:27 AM)
Job ID
2024-20502
# of Openings
1
Category
Front Office

Overview

OH Toledo Corner_Dental

Corner Dental 

 

Treatment Plan Coordinator 

 

“Open Up” to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience.  Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

 

Hours of Operation

Monday: 7:45am-5:00pm

Tuesday: 8:45am-6:00pm

Wednesday: 7:45am-5:00pm

Thursday: 7:45am-5:00pm

Friday: 7:45am-5:00pm

(2) Saturdays a Month: 7:45am-1:00pm 

Responsibilities

Skills Required to Make a Great “Impression” on Our Team

  • Answers incoming calls using proper telephone etiquette and responds to telephone inquiries from potential patients.
  • Assists the patient in prioritizing the treatment and establishing a plan for scheduling and payment for dental services.
  • Case presentation and acceptance including chair-side treatment planning.
  • Friendly, professional, organized, work with a sense of urgency, and able to manage multiple tasks throughout the day.
  • Conducts treatment plan consultations with new and existing patients to address patient concerns and answer questions regarding dental treatment plans.
  • Schedules, reschedules, and confirms new patient appointments, promoting flexibility and care regarding appointment opportunities to patients seeking care and working to maintain full schedules and maintain office schedule flow.

Qualifications

So How Can You “Fill” This Role?

  • Bachelor’s degree in a related field OR 4 years of related experience
  • Experience managing in dental or another fast-paced, highly interactive customer service atmosphere
  • Strong computer skills, knowledge of Microsoft Office programs, and ability to learn new programs
  • Experience with Medicare, Medicaid, or other insurance preferred

Benefits:

  • Health, Dental and Vision Insurance (Full-time employees)
  • Healthcare Spending Account
  • Paid Time Off
  • 401k
  • Voluntary Life & Disability Insurance
  • Referral Program
  • Employee Discount Program

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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