Front Desk Coordinator

US-MI-Brighton
3 weeks ago
Job ID
2017-2279
# of Openings
1
Category
Front Office

Overview

We are seeking a Front Desk Coordinator who is passionate about providing industry leading patient care and education. As a growing organization, our commitment to the development of our teams provides opportunities for a rewarding career path.

Responsibilities

  • Greet visitors and patients ensuring a positive first impression
  • Answer phones, refer ​patients to the appropriate person or department, register and schedule patients, collect and post payments; prepare estimates, and arrange for billing
  • Perform insurance verification, eligibility, and counseling to patients and families on their insurance and payment issues prior to dental services being rendered
  • Maintain electronic records of patient interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
  • Balance and close the end of day reports and all other duties as assigned

Qualifications

  • High school diploma or equivalent, associate’s degree preferred
  • Prior experience in the dental field is desired, customer service experience required
  • Knowledge of dental software and Microsoft Office products as well as the ability to learn new programs
  • Ability to work in a fast-paced environment, excellent interpersonal and organizational skills, and attention to detail
  • Commitment to providing exceptional service, support, and education to patients

 

 

We offer a competitive compensation and benefits package, as well as a great culture to work in.

 

 

An Equal Opportunity Employment Employer

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