Insurance Claims

Job Locations US-PA-New Castle
Posted Date 3 weeks ago(2/26/2018 2:24 PM)
Job ID
# of Openings
Revenue Cycle


Our Revenue Cycle Department is growing!  We are seeking candidates for our Insurance Claims position who are passionate about supporting our dental offices in order to provide industry leading patient care. As a growing organization, our commitment to the development of our teams provides opportunities for a rewarding career path. Every member of our team takes a patient centric approach to achieve our mission: "Enthusiastic and Compassionate People Providing an Outstanding Experience to Every Patient Because We Care."



  • Monitor and analyze insurance claims and denials by running reports and contacting insurance companies for claim resolution
  • Identify problem accounts and trends in claim issues escalating them as appropriate
  • Update patient account records detailing action taken on the account as well as claim status
  • Compose letters to explain reasons for appeals
  • Research and identify coding or clinical documentation issues and correct errors in a timely manner for maximum reimbursement
  • Perform all types of complex adjustments to patient accounts and resolves any issues
  • Provide training assistance as needed to other team members


  • Experience with medical or dental billing and accounts receivable
  • Proven understanding of Explanation of Benefits forms, claim forms and insurance billing process
  • Experience with M/S office products including Word, Excel, Outlook
  • Excellent interpersonal, communication, and telephone skills establishing positive relationships
  • Commitment to providing exceptional service, support, and education to patients



  • Competitive Salary
  • Health, Dental, and Vision coverage
  • Full Time Associates Enjoy Up to 3 weeks Paid Time Off
  • 7 Paid Holidays
  • Short and Long Term Disability
  • Life Insurance
  • 401k 


North American Dental Group is an Equal Opportunity Employer



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