• Patient Service Rep I

    Job Locations US-OH-TOLEDO
    Posted Date 2 months ago(2 months ago)
    Job ID
    2018-2894
    # of Openings
    1
    Category
    Patient Service Center
  • Overview

    We are seeking a Patient Service Representative who is passionate about providing industry leading patient care and education. As a growing organization, our commitment to the development of our teams provides opportunities for a rewarding career path.



    Responsibilities


    • Receive a high volume of inbound calls from patients

    • Take ownership of any unresolved customer questions or concerns and work towards solutions in a timely manner

    • Schedule patients at offices and work with patients to collect on any outstanding accounts

    • Use a computerized system to track, gather information and troubleshoot the items raised by each patient

    • Make any necessary outbound phone calls to update to obtain needed or missing information

    Qualifications


    • High School diploma or equivalent required

    • Minimum 2 years’ experience in a customer service or call center environment

    • Identify and resolve issues with a sense of urgency while maintaining patient confidentiality

    • Excellent interpersonal, communication, and telephone skills establishing positive relationships

    • Stable employment history (no more than 4 employers in the last 10 years) and history of consistent attendance

    • Must be dependable, flexible, and committed to providing exceptional service for patients


    Benefits



    • Competitive Salary

    • Health, Dental, and Vision coverage

    • Full Time Associates Enjoy Up to 3 weeks Paid Time Off

    • 7 Paid Holidays

    • Short and Long Term Disability

    • Life Insurance

    • 401(k)


    We are an Equal Opportunity Employer.


     


     #ZR

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed