• Front Desk Coordinator

    Job Locations US-MI-West Bloomfield
    Posted Date 3 months ago(10/12/2018 1:26 PM)
    Job ID
    2018-3196
    # of Openings
    1
    Category
    Front Office
  • Overview

    Michigan-Oakland

    We are seeking a Front Desk Coordinator who is passionate about providing industry leading patient care and education. As a growing organization, our commitment to the development of our teams provides opportunities for a rewarding career path.

    Responsibilities

    • Greet visitors and patients ensuring a positive first impression
    • Answer phones, refer ​patients to the appropriate person or department, register and schedule patients, collect and post payments; prepare estimates, and arrange for billing
    • Perform insurance verification, eligibility, and counseling to patients and families on their insurance and payment issues prior to dental services being rendered
    • Maintain electronic records of patient interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
    • Balance and close the end of day reports and all other duties as assigned

    Qualifications

    • High school diploma or equivalent, associate’s degree preferred
    • Prior experience in the dental field is desired, customer service experience required
    • Knowledge of dental software and Microsoft Office products as well as the ability to learn new programs
    • Ability to work in a fast-paced environment, excellent interpersonal and organizational skills, and attention to detail
    • Commitment to providing exceptional service, support, and education to patients

     

    We offer a competitive compensation and benefits package, as well as a great culture to work in.

     

     An Equal Opportunity Employment Employer

    #CB

     

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