• Treatment Plan Coordinator

    Job Locations US-OH-Cleveland
    Posted Date 3 months ago(10/17/2018 10:15 AM)
    Job ID
    # of Openings
    Front Office
  • Overview

    Refresh Dental


    Our practice delivers the best clinical care for our patients. It is important for patients to know we care and will support them in getting healthy.  We are currently hiring for a Treatment Plan Coordinator that shares our passion for providing "Best in Class" patient care.


    • Greet and check in patients creating a great first impression of our practice
    • Answer phones to schedule patients, answer inquiries, and help resolve any issues
    • Conduct consultations to educate patients on their treatment plans, discuss financial options, answer any questions, and move forward with treatment
    • Follow up to ensure patients are scheduled, their insurance is verified, and payments are collected


    • High School Diploma or equivalent
    • Minimum of two (2) years’ experience in a dental, healthcare, or fast-paced service environment
    • Experience with scheduling or verifying insurance in a dental or medical industry preferred
    • Knowledge of dental software and Microsoft Office products as well as the ability to learn new programs
    • Ability to work in a fast-paced environment possessing excellent interpersonal and organizational skills establishing positive relationships
    • Commitment to providing exceptional service, support, and education to patients


    We offer a competitive compensation and benefits package, as well as a great culture to work in.


    North American Dental Group is an Equal Opportunity Employer.



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