• Assistant Office Manager Hourly

    Job Locations US-IN-Lafayette
    Posted Date 3 months ago(10/19/2018 1:15 PM)
    Job ID
    # of Openings
    Assistant Office Manager
  • Overview


    Position is responsible for administrative duties in a dental practice such as: greeting patients, checking in/out patients, answering phones, insurance verifications, and posting of insurance payments to patient accounts. Serves as backup to the office manager by conducting meetings and completing financial reporting when needed.


    • Assist the Office Manager in standardizing procedures to improve efficiencies within the dental practice.
    • Completes administrative tasks under the direction of the Office Manager such as financial report review, bank deposits, account receivable reporting.
    • Assist with patient chart audits by reviewing charts to ensure all information is documented properly and procedures match the treatment plan.
    • Perform general business office functions that may include some or all of the following: charge/post payments; insurance verification and eligibility; insurance pre-authorization/pre-certifications; counsel patients and families on insurance and payment issues.
    • Coordinate communication between patients, family members, and dental team members for patient care and scheduling purposes.
    • Follows OSHA regulations and safety requirements to include compliance with HIPAA guidelines, CPR, X-rays, and other required certifications and registrations.
    • Maintain the cleanliness of the dental practice both in and outside the dental practice.
    • Participate in marketing events to promote new patient growth and the practice.
    • Expected to work all scheduled work days, during scheduled hours and report to work on time.
    • Other special projects or responsibilities as assigned.




    • 3+ years’ experience working in a dental practice.
    • Previous insurance, customer service or dental/orthodontia experience preferred.
    • Proficiency with dental software is required.
    • Experience with M/S office products including Word, Excel, Outlook.


    Skills, Knowledge and Abilities (SKAs)

    • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
    • Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
    • Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
    • Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
    • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
    • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
    • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
    • Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.



    • High School diploma or equivalent



    • Sitting and bending for long periods of time.


    • Position requires frequent talking, hearing, and vision with moderate standing, walking and reaching.
    • Extensive computer usage. Job position responsibilities are generally performed in a business office environment with computers, printers and phones.
    • Availability to travel.






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