• Front Desk Coordinator

    Job Locations US-OH-Willoughby Hills
    Posted Date 4 months ago(11/5/2018 11:27 AM)
    Job ID
    # of Openings
    Front Office
  • Overview

    Refresh Dental

    Our practice delivers the best clinical care for our patients. It is important for patients to know we care and will support them in getting healthy.  We are currently hiring for a Front Desk Coordintaor that shares our passion for providing "Best in Class" patient care.


    • Greet visitors and patients ensuring a positive first impression
    • Answer phones, refer ​patients to the appropriate person or department, register and schedule patients, collect and post payments; prepare estimates, and arrange for billing
    • Perform insurance verification, eligibility, and counseling to patients and families on their insurance and payment issues prior to dental services being rendered
    • Maintain electronic records of patient interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
    • Balance and close the end of day reports and all other duties as assigned


    • High school diploma or equivalent, associate’s degree preferred
    • Prior experience in the dental field is desired, customer service experience required
    • Knowledge of dental software and Microsoft Office products as well as the ability to learn new programs
    • Ability to work in a fast-paced environment, excellent interpersonal and organizational skills, and attention to detail
    • Commitment to providing exceptional service, support, and education to patients



    We offer a competitive compensation and benefits package, as well as a great culture to work in.



    An Equal Opportunity Employment Employer


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