• Payment Posting Specialist

    Job Locations US-PA-New Castle
    Posted Date 2 weeks ago(2/11/2019 10:24 AM)
    Job ID
    # of Openings
    Revenue Cycle
  • Overview

    This position is responsible to know how to post insurance payments, insurance adjustments while being able to recognize and escalate any discrepancies.


    Essential Duties

    • Posts insurance and patient payments including contracted and non-contracted insurance carriers.
    • Posts appropriate adjustments when required according to terms of contract and management systems.
    • Download batches from quick base
    • Monitors reimbursement for any underpayments. If underpayment is made the account is forwarded to the AR team for follow up resolution.
    • Ensure posted payments are all reconciled on a daily basis
    • Escalate any payment issues to AR team through kick back process
    • Monitor kickbacks to ensure they are completed in a timely manner
    • Actively support the company’s culture and business mission by always putting the organization’s people and its customers first.



    • Minimum of two (2) years’ experience in Medical or Dental Billing, posting experience
    • Solid background with commercial insurance companies required
    • Proven understanding of Explanation of Benefits forms, claim forms and insurance billing process
    • Must be able to build positive relationships with team members and outside clients
    • Ability to work independently and with others in a fast-paced environment
    • Excellent verbal, written and interpersonal communication skills required
    • Experience with M/S office products including Word, Excel, Outlook


    Skills, Knowledge and Abilities (SKAs)

    • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
    • Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.
    • Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
    • Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
    • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
    • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
    • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
    • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
    • Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.



    • High School Diploma or equivalent


    • Sitting for long periods of time, completing tasks using a computer and other office equipment.
    • Position requires frequent talking, hearing, and vision with moderate standing, walking and reaching.
    • May require lifting up to 10 lbs.
    • Job position responsibilities are generally performed in a business office environment with computers, printers and phones.
    • Availability to travel local, national and overseas.


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